How we collect, use, and protect your personal information.

Last updated: January 2026

1. Introduction

Vunari ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial operations platform.

2. Information We Collect

Personal Information

We collect information you provide directly: name, email, phone, company details, payment information, and identity verification documents.

Usage Data

We collect information about how you use our platform: API calls, transactions, login activity, device information, and IP addresses.

Financial Data

We process payment, payout, payroll, and accounting data on your behalf. This data remains under your control.

3. How We Use Your Information

Provide and improve our financial operations platform
Process payments, payouts, and payroll
Comply with legal and regulatory obligations (KYC, AML, PCI DSS)
Send service communications and security alerts
Detect and prevent fraud
Improve our products and services

4. Data Sharing

We do not sell your personal information. We share data only:

With payment processors and banking partners to process transactions
With regulatory authorities when legally required
With subprocessors who provide services on our behalf (under strict contracts)
In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures: encryption at rest (AES-256) and in transit (TLS 1.3), access controls, regular penetration testing, and SOC 2 aligned controls.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, rectify, delete, restrict, or port your data. Contact us at privacy@vunari.co.za to exercise your rights.

7. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law. Financial records are retained per regulatory requirements (typically 7 years).

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards (standard contractual clauses, adequacy decisions).

9. Changes to This Policy

We may update this policy. Material changes will be communicated via email or platform notification. Continued use constitutes acceptance.

10. Contact Us

For privacy questions or to exercise your rights, contact: privacy@vunari.co.za

2. Information We Collect

Personal Information

We collect information you provide directly: name, email, phone, company details, payment information, and identity verification documents.

Usage Data

We collect information about how you use our platform: API calls, transactions, login activity, device information, and IP addresses.

Financial Data

We process payment, payout, payroll, and accounting data on your behalf. This data remains under your control.

4. Data Sharing

We do not sell your personal information. We share data only:

With payment processors and banking partners to process transactions

With regulatory authorities when legally required

With subprocessors who provide services on our behalf (under strict contracts)

In connection with a merger, acquisition, or sale of assets